You can Click & Collect your order from any ROX boutique. Simply, select Click & Collect as a shipping option at Checkout along with your preferred location. Please note that Tudor watches can only be collected from our Newcastle boutique.
If you have chosen Click & Collect, then you must bring the following with you when you collect:
- Photo identification (passport or drivers licence)
- A copy of the order placed (this can be on your phone or printed on paper)
- The credit or debit card used to pay the deposit
The photo ID must match the name on the order and the card number must match the card used to pay for the deposit.
Please note we cannot allow anyone else to collect your order, even if you give permission. The applicant must collect it in person and they must sign for your order when you collect it to confirm receipt.