Your watch will require care and regular maintenance to ensure its accuracy and to protect its appearance. Each brand and model of watch has its own specific care guidelines and you should refer to the manufacturer’s instructions.
Clean your watch as often as possible
Use a soft slightly damp cloth to clean metal watch cases and bracelets.
Avoid getting leather straps wet, as moisture can damage the appearance of the strap.
Don’t immerse your watch in hot water. Even if your watch is water resistant, hot water can damage the gaskets.
Diamonds can be gently scrubbed with a soapy brush and rubber straps can be immersed in soapy water.
You can also pop into your nearest store to get your watch cleaned by our experts.
Service your watch regularly
We recommend that you have your watch serviced every three to five years, however, this can vary depending on the watch brand. Please check with the manufacturer of your watch.
Avoid leaving any other watch near strong magnetic fields like speakers, refrigerators, mobile phones, or magnets on handbags. A watch can stop working at 60 Gauss, and to put it in perspective, the magnet on a fridge door is 50 Gauss.
Know your watch’s water resistance
|Splash proof and waterproof in small amounts of water
|Can be submerged in water. Suitable for shallow swimming
|Suitable for swimming, snorkelling and water sports
|Ideal for scuba diving
|Professional and deep sea diving
The water resistance of your watch may not be permanent as over time the seal may be affected by wear or accidental shock to the crown. We'd recommend you have the seals of your water resistant watch tested annually.
Always remember to secure the winder/crown securely before swimming.
Protect the crystal
Avoid banging the crystal of your watch against a wall or any other objects that may cause scratches.
Store your watch in the box it came in or a watch winder
When not wearing your watch, it's best to keep it in the box it came in or a watch winder. If you lay down the watch on its side or on the crystal, it could get scratched.
Avoid contact with chemicals
Perfumes can damage leather straps, weakening them and potentially causing them to tear. When spraying perfume or cologne, let it completely dry on your skin before placing the watch on your wrist.